Connect with us

Hi, what are you looking for?

Business

Fidelity Bank Comes Tops In KPMG SME Customer Experience Survey.. Receives Best SME Supporting Bank from Tribune Newspapers

Fidelity Bank Plc has remained a leading financial institution among Micro Small Medium Enterprises (MSMEs) for deposit transaction, credit facilities and overall customer service experience, recording significant improvements in a recent survey.  The bank which has grown its reputation for supporting small business, moved up four (4) places to reach second on the 2019 Nigeria Banking Industry Customer Experience Survey, recently published by the renowned audit and consultancy firm, KPMG.

This remarkable achievement was followed by the award of ‘Best SME-Supporting Bank of the Year’ by African Newspapers of Nigeria; Publishers of Tribune Newspapers in recognition of “its efforts to stimulate economic growth by empowering small and medium-sized businesses, which are the engine of economic growth of any nation”. The award was bestowed on the bank at the 70th anniversary of the newspaper, which was founded by the late Nigerian sage, Chief Obafemi Awolowo.

Speaking on both developments, Fidelity Bank CEO, Mr. Nnamdi Okonkwo said the MSME sub-sector is a niche area of focus for the bank. “As critical agents for economic development, we will continue to deploy resources to support the sector, from structured financing, to advisory, capacity building and market access.

“Our unique approach to serving the market segment is multi-faceted, including  robust business advisory, practical handholding and guidance of aspiring and existing entrepreneurs to build sustainable businesses. We are encouraged by the survey results as well as the recognition by Tribune, to do more for individuals and business in this area”, he stated.

Fidelity Bank is a full-fledged commercial bank operating in Nigeria with over 5 million customers that are serviced across its 250 business offices and various digital banking channels. The bank focuses on select niche corporate banking sectors as well as Micro Small and Medium Enterprises (MSMEs) and its currently driving its retail banking businesses through its robust digital banking channels.

Latest Posts

News

37-year-old Abubakar Maidabo of Maidabo village in the Magama Local Government Area of Niger State was arrested by the police for killing his two...

News

Yesiru Salisu was caught with severed human parts from a Christian cemetery in Ijebu-Ode after he had sworn an oath to never partake in...

Business

FBNHoldings Group has won big at the 2020 Great Place To Work Award ceremony held last week Friday in Lagos. The Holdings Company along...

News

Maradona’s manager and friend Stefano Cessi said the legend ‘was tired and let himself die’ while the family around him was ‘tearing each other’s...

Sports

The lawyer Angelo Pisani is the man who saved Diego Armando Maradona from the clutches of the Italian tax authorities by giving the ‘Pibe...

You May Also Like

Politics

Indications have emerged that the National leader of the All Progressive Congress (APC) Asiwaju Bola Ahmed Tinubu may have shifted allegiance from his party’s...

News

Former Emir Of Kano, Sanusi Lamido Sanusi may have put his dethronement in March this year, as the traditional head of the ancient Northern...

News

Popular gospel act, Lanre Teriba aka Atorise is presently in an unstable condition following injuries he sustained during an attack in Lagos at the...

News

Good morning Gentlemen of the Press and thank you for honouring our invitation. Let me start by appreciating the Inspector General of Police, IGP...