Pan African Financial Institution, United Bank for Africa (UBA) Plc has announced that 10 of its loyal customers will get a chance to win N1,000,000 each, in the ongoing UBA Savings Promo which is scheduled to hold on to May 7, 2021 at the bank’s corporate head office, in Lagos.
Raheem Akingbolu reviews the new FirstBank’s corporate website and reckons that it would go
a long way in strengthening the ability of the bank’s patrons and other potential customers in
addressing basic banking operations.
Outside the physical identity of any brand, the most accessible door into operations of a
company in today’s market is perhaps the website. With digital technology taking the lead in
today’s business environment, website has swiftly become the virtual meeting point for sellers
As a result of the fact that website can make or mar companies, depending on its message and
aesthetic look, companies are now evolving every day to communicate their ideals through their
websites. Today, having a website and an online presence give brand promoter opportunity to
market their products online.
For the management of First Bank of Nigeria Limited, the new website represents the trending
posture of the brand.
In line with today’s business environment, the bank has continued to
evolve and reposition to strengthening its operational skills.
Though ageing, the FirstBank brand
is ever young at heart. Through the website, First Bank has been able to present less
cumbersome operations and by extension woos potential members of the public to join the
Specifically, the website appears to have demystified online banking. Among other unique
features, it allows self-registration of online banking; it makes provision for loan facility and
encourages multiple transfers at once.
In a way, handlers of the FirstBank brand show through the friendly site that they are not ready
to waste their customers’ time.
They are aware that people don’t visit their website because they
are looking for somewhere to spend their extra time. The promoters are quite aware that their
customers simply want to get to things quickly and that is why the messages on the website
speak to the specifics.
Technically but smoothly, each category of the products displayed also
parades key issues without confusing customers with irrelevant details.
Though an upgrade of the old one, the current website plays up features that are streamlined to
reinforce its role in delivering seamless banking and technology solutions to its customers
across the world.
The website is configured with modern design and improved functionality that eases customer
experience whilst carrying out various activities on the site, including electronic banking.
Non-customers are also able to open an account, putting them at an edge in the industry as they
establish a relationship with the bank that puts its customers first.
For instance, many analysts have commended the fact that the bank adopts a fresh, magazine-
style look and feel for easy navigation in order to promote the access to essential information for
its customers, FirstMonie agents, prospective agents and the public.
Another beautiful thing
about the site is that the upgrade also guides an average customer to make well-informed
decisions about one’s personal, business and private financial needs.
There is no doubt the fact that the bank keys into the popular theory that responsive websites
are now the rule for institutions, not the exception.
Recent experience in the market place has shown that offering a seamless and consistent user
experience, responsive design, allows a single site to serve audiences on all devices and
However, if a company’s analytics show that the percentage of mobile traffic to the
company’s site is at least 10% and steadily growing, responsive design is a must for your
The new FirstBank website is built on a powerful content management system that meets all of
the bank’s needs. Meanwhile, some of many basic considerations for institutions, which the new
website has explored are; ease of use, features, security and responsive design support.
In financial website, content is more important than ever to a financial website, offering visitors
useful information, tools and resources to make better decisions with their money. Again, First
Bank explores this maximally.
The bank’s messaging is simple and consistent, and organised in a scannable format for users
to digest and take action.
Additionally, like all great sites, the site focuses content around
visitor’s needs, offering solutions and varied content types.
Being the first impression that its customers gets, website designers often advise that site
design should be visually consistent with everything else the audience sees – from customer’s
branch to his statement inserts to his emails.
In a way, the design of the FirstBank website is unique, uncluttered and well-planned so it can
keep up with the institution’s changes. Another beautiful thing is that the site’s imagery feel
distinct and appeal directly to First Bank’s geographic footprint and specific demographics,
successfully balancing branded photography and promotional graphics.
Each element of the
design has a clear strategic purpose, align with the FirstBank brand promise, and send the right
message to the bank’s customers.
Rural Resident Expresses Satisfaction On Jumia Service Delivery
At the current pace, there’s no denying the improved fortune of eCommerce in Africa. Even the most ardent doubters of eCommerce viability on the continent will accept that the online shopping business is gaining momentum on the continent, contrary to their forecast and expectations.
Major African markets like Nigeria and Kenya are improving their internet penetration while the number of mobile phone users is rising exponentially. This, in turn, is boosting the online market entrants in urban locations and gradually rubbing off on rural settlements.
As a result, the conversation around eCommerce in a major market like Nigeria has gravitated from doubts on feasibility and acceptance to quality of service delivery, customers expectations and satisfaction. With at least 87 e-commerce platforms in Nigeria, the online shopping community is increasing by the day with innovation and bespoke approaches to address the challenges of the market and meet customers expectations.
In the thick of this, some customers are already having a glimpse of what eCommerce offers at its peak, thanks to the effort of key market players. Iteshi Prince Izuchukwu, a businessman based in Rivers State said he likes shopping online because of the price slash. Based on his experience with several online shopping platforms, he was quick to acknowledge the extra effort of Africa’s market leader on its quality of service delivery. “Things I order include Television, Wristwatches and others. When I buy these items on Jumia, they deliver on time and in good condition,” he stated.
In today’s market where customers demand value for every penny spent, a well thought out packaging that meets the aesthetic taste of the customers can spell a huge impact on the eCommerce business. It can help reduce the volume and cost of return, foster customer loyalty and put the brand in the face of prospects. “I always feel happy when what I ordered is being delivered to me. And as a businessman, I want value for money which I can say I am getting on a platform like Jumia,” Izuchukwu said.
With continuous effort by eCommerce brands to meet customers’ quality, timely and packaging expectations in their service delivery, testimonials like this will go a long way in getting more people onboard the online shopping train.
10 Customers Set To Become Millionaires In UBA Savings Promo
This unique promo intends to appreciate loyal customers of the bank, who have stayed with the bank over the years, and will also offer fresh opportunities for potential and intending customers to join the growing number of UBA millionaires who have in the past benefitted from the ongoing Promo.
To qualify for the draws, new and existing customers of the bank are expected to save N10,000 monthly or N30,000 at once for 3 months; before each draw date. Savings account holders eligible for this draw include Target, Bumper, Next Gen, Savings, Teens & Kiddies).
Some past winners who cut across all regions of the country and have previously benefitted from the promo include; Nnadumije, Ebube Dawn; Onwochei Christiana Okwukwe; Eze Mathias Nnaji; Christian N Orie; Uka, Okwudiri; Okata Stephen Uche; Okafor Onyinye Esther; Nwanekezi Chimezie Jude; Ayomide V Yahaya and Olanegan, Oyetunde Keji.
Others are Emmanuel Onu Chidozie; Mohammed Fatima; Aminu, Mustapha; James Nanre; Pahinti Albert; Emmanuel O Adeniji; Jaki Movihinze Mercy; Saminu Muritala Mohammed; Ezeh Raphael Uballa; Uchenna Iheji. Already the winners have claimed their cash prizes and are currently spreading the news so others can take advantage of this once in a life time opportunity.
Speaking ahead of the forthcoming draw, UBA’s Head, Personal Banking, Ogechi Altraide, said that without a doubt, UBA’s passion for the growth and overall success of its customers cannot be overemphasized, adding that this has consistently been proven in numerous ways. She explained that the bank has consistently invested in cutting edge technology to improve its service delivery and its overall aim of delighting customers.
She said: “With customer-centric promos like the UBA Savings Promo, we have created an ever increasing list of millionaires who continue to join the UBA customer millionaire club. For this edition of the promo, we decided to pick the month of May, which is the month that workers are celebrated across the world for their efforts at contributing to the growth of the economy. We know that this promo will put lasting smiles on the faces of our customers and will also assure them that UBA truly values them,” Altraide said.
UBA’s Head, SME Banking, Sampson Aneke, spoke of UBA’s continuous commitment to give back to its customers especially during these challenging economic periods, where people need all the support they can get to make life more meaningful.
“With this in mind we decided to prioritise them in as we always do at UBA, by giving them plenty to cheer about and that is the reason for the Promo. I have been privileged to visit some of the customers who won in January, and we were more than fulfilled to see happiness and gratitude on the faces of the lucky ones when their cash prizes were presented to them. That feeling is special.
So I enjoin those who are yet to join the winning team, to do so. You never can tell, the next big millionaire could be you,” Aneke said.
United Bank for Africa Plc is a leading Pan-African financial institution, offering banking services to more than twenty-one million customers, across over 1,000 business offices and customer touch points, in 20 African countries. With presence in the United States of America, the United Kingdom and France, UBA is connecting people and businesses across Africa through retail; commercial and corporate banking; innovative cross-border payments and remittances; trade finance and ancillary banking services.
Access Bank Takes Over Grobank In South Africa
Following the completion of all regulatory procedures, Grobank Limited has been officially renamed Access Bank South Africa Limited. The deal was finalised after Access Bank’s acquisition of controlling shares in the former Grobank Limited, South Africa.
With this new development, Access Bank South Africa Limited is positioned to deliver a robust banking operation that connects key African markets.
At an official closing ceremony in Sandton on Monday, top executives of the two banks were upbeat about new opportunities for clients, noting that the Bank will continue to support all its stakeholders, while opening doors to growth opportunities both in the short and long term.
CEO of Grobank, Bennie van Rooy said, “This is an extremely exciting day for the South African banking industry. Our corporate customers will now have increased access to trade finance, treasury, international payments and loans through the wider distribution network offered by Access Bank’s presence in the key trade corridors that connect Africa to the rest of the world.
“Banking with Access Bank South Africa means greater security as well as access to more products and services through a best-in-class digital platform, and a full retail banking suite will soon be on offer.”
Herbert Wigwe, GMD/CEO of Access Bank Plc, said: “Today’s ceremony in South Africa seals our commitment to delivering our strategic aspirations of becoming Africa’s Gateway to the World, in line with our vision to be the World’s Most Respected African Bank.
“We look forward to the many opportunities our collective experience and deep understanding of the African market brings to our valued clients, and the journey ahead being one of great promise for our institution and the continent.”
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