Guarantee Trust Bank ( GTB) customers have been going through harrowing times to withdraw money from their accounts in the bank.
ThepageOnline checks reveal that customers to the bank have been unable to make cash withdrawals, why its ATM points have not been dispensing cash either.
Our reporter’s checks at most of the branches in the mainland reveal the same issue.
Some of the branches visited include ATM Gallery Abule-egba, GT Iju road, GT Ogba and Adeniyi Jones among many others.
Though bank officials were reluctant to speak officially on the issue in some of the branches where itches were noticed, but some who wouldn’t want their identity disclosed said the bank is experiencing acute cash shortage.
”We are experiencing acute shortage of cash,that’s why we have been unable to meet the cash demands of our customers.
” I can’t confirm same for the ATM points but I can tell you for sure we have issues with cash in the halls, but for now, I dont know how soon that is going to be addressed because we are not getting any message on the issue from the right quarters.
” We are as helpless as the customers too” a female staff in one of the branches volunteered.
By Faleye oluwatosin